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Checking for Lost Email From Camp Friendship

Some camp families have complained that they are not receiving emails sent from Camp Friendship, during registration and otherwise. If you believe this is happening to you, read on, and let us know if the information below is helpful to you resolving this issue. It was taken from Norton Antivirus software installation, and might be a little dated. Still, hopefully you will find it useful.

ISP's
Some email providers filter messages based on content, subject line, or the sender's email address and may put your email into a "bulk" or "junk" mail folder. Please make sure that "@campfriendshipnj.org" is on your "approved sender" list or "whitelist" and/or in your "address book". Occasionally, an ISP will institute mail controls that block your email completely without your knowledge. The only solution to this problem is for you to be aware what triggers your ISP's blockage and make sure they understand you want to receive our emails.

Spam Blockers/Filters and Email Software
If you recently installed a new email software or a new program to help defeat spam, make sure you check the settings. The default settings are often much more restrictive than you might want. You may just need to adjust the settings to allow our emails through.

Checking for Lost Email:

AOL Users:
Please check your "Spam" folder. If you find our email there, select the confirmation message and click "This is Not Spam". This will help future messages to get through. To avoid accidentally filtering our future messages:

  1. Click Mail in the toolbar at the top of your AOL window
  2. Select Block Unwanted Mail
  3. Click Custom Sender List
  4. Select Allow only the senders and domains listed below
  5. Enter this domain: @campfriendshipnj.org
  6. Click save

Hotmail Users:
Please check your "Junk email" folder. If you find our email there, select the confirmation message and click "Not Junk". This will help future messages to get through. To avoid accidentally filtering our future messages:

  1. Click Mail, then Options (next to the Help link)
  2. Click Junk email Protection
  3. Click Custom Sender List
  4. Click Safe List
  5. Enter this domain: @campfriendshipnj.org
  6. Click Add

Yahoo Users:
Please check your "Bulk email" folder. If you find our email there, select the confirmation message and click "Not Spam". This will help future messages to get through.

Gmail Users:
Please check your "Spam email" folder. If you find our email there, select the confirmation message and click "Not Spam". This will help future messages to get through.

Outlook 2003 Users:

  1. Select Actions from the top menu bar, then select Junk email followed by Junk email Options.
  2. Select Safe Senders, then add.
  3. Type: @campfriendshipnj.org, and click OK.
  4. Type and click OK.
  5. Click OK.
 



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